As Microsoft releases new versions of Windows, it also updates its applications. If you’re running Windows 10 and have problems with certain devices or drivers not working as expected, here’s how to fix them.
The “how to fix com surrogate high cpu usage in windows 10” is a common problem with Windows 10. There are many ways to fix the issue, and this article will explain how to fix it.
Milan Stanojevic is a writer who lives in Belgrade, Serbia.
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3rd of December, 2021
Publish date: March 2020
- The COM Surrogate is a potentially sacrificial Windows 10 process. Here’s why: it’s utilized to assist in the execution of software extensions that other applications need. If the extension crashes, the Surrogate process, not the program that was executing it, will absorb the brunt of the damage.
- As useful as it may seem, the COM Surrogate may sometimes cease functioning, causing you a great deal of inconvenience. Check out the article below to discover fast answers to your problem.
- In our dedicated area, you can learn more about how to fix missing or damaged system files.
- Also, visit our Windows 10 problems page to learn how to maintain your operating system bug-free at all times.
COM Surrogate is a Windows 10 process that displays thumbnails and other related information.
Despite the fact that this is a simple procedure, some people have reported problems with it, so let’s address them.
Before we begin troubleshooting COM Surrogate, check sure your Windows 10 is up to current and that all updates are installed, since problems with Windows 10 components are often resolved via Windows Update.
COM Windows 10 Surrogate Issues
Many difficulties with COM Surrogate have been reported by customers running Windows 10, including the following:
- High CPU and disk consumption in COM Surrogate – High CPU and disk utilization is one of the most prevalent issues with COM Surrogate, but you should be able to address it using one of our solutions.
- COM Surrogate freezes or stops responding — According to users, COM Surrogate might sometimes stop responding or entirely freeze on your PC. However, one of our solutions should be able to help you resolve the problem.
- Many people mistake the COM Surrogate malware for a virus since it consumes a lot of your CPU and memory. If you’re concerned that you’ve been infected with malware, do a thorough system scan using your antivirus software.
- Memory draining COM Surrogate — According to users, the COM Surrogate process drains a lot of your memory. However, by using one of our solutions, you should be able to resolve this issue.
- COM Surrogate is constantly running — According to some users, this activity is always running in the background. Feel free to try any of our solutions if this procedure is interfering with your job.
- COM Surrogate has ceased functioning – This is a common occurrence, but you should be able to resolve the issue quickly utilizing our methods.
- COM Surrogate keeps crashing and opening — The COM Surrogate process might crash or open on its own in rare instances. This might be a bothersome issue since it will interfere with your job.
COM Surrogate isn’t operating properly on Windows 10. Take the following steps:
1) Download and install media codecs.
Users have reported many difficulties with the COM Surrogate process, including thumbnails that don’t show up and the COM Surrogate process using a lot of CPU.
It is recommended that you install media codecs such as Shark or K-Lite to resolve these difficulties. You may also try utilizing tools like Icaros to solve the problem.
2) Keep your antivirus software up to date.
Certain antivirus software, like as Kaspersky antivirus, has been observed to create problems with the COM Surrogate process.
It is recommended that you update your antivirus software to the most recent version in order to resolve such concerns.
If you’re still experiencing issues with COM Surrogate because of your antivirus, we highly advise you to switch to another antivirus program.
There are a number of decent solutions available that will not interfere with anything on your system while providing excellent real-time security.
Also, keep in mind that a free antivirus may have less functions than a complete edition of a reputable antivirus that will assist your PC in optimizing its operations. So, if you have a free version, consider upgrading to a premium version.
3) Exit COM Using Task Manager as a Surrogate
It has been claimed that users are experiencing difficulties. When they attempt to alter image information, the operation can’t be completed since the file is open in COM Surrogate message; to remedy this, close the COM Surrogate process.
To do so, follow the steps below:
- To open Task Manager, press Ctrl + Shift + Esc.
- Locate the COM Surrogate process in Task Manager and right-click it. From the menu, choose Finish Task.
- If you can’t identify the COM Surrogate process, look for dllhost.exe in the Details tab.
- End Task by right-clicking dllhost.exe.
After you’ve completed this procedure, check to see whether the issue has been addressed.
4) Turn off thumbnails and look for the offending file in Process Monitor.
A corrupt picture or video file might create problems with the COM Surrogate process, and COM Surrogate won’t be able to access it since it’s corrupt.
In certain circumstances, COM Surrogate may not function correctly as a result of a corrupt file, and the only cure is to erase the faulty file from your computer.
We must deactivate thumbnails before we can remove the issue file:
- Type File Explorer Options in the search field, and then choose File Explorer Options from the result.
- When the File Explorer Options box appears, choose the View tab and ensure that Always display icons, never thumbnails is selected. To save the changes, click Apply and OK.
We now need to delete the existing thumbnails:
- Type Disk Cleanup in the search box by pressing Windows Key + S. From the list of options, choose Disk Cleanup.
- Choose your Windows 10 hard disk, which should be C by default. Click the OK button.
- The chosen drive will be scanned by Disk Cleanup.
- When the scan is finished, tick the Thumbnails box in the Files to Delete list. To delete your thumbnails, click OK.
Finally, locate the faulty file that COM Surrogate is attempting to access:
- Process Monitor is available for download.
- Run it and look for the file that dllhost.exe is attempting to open. Most of the time, the file on your computer is a picture or a video.
- That file should be deleted. To remove the file, you may need to use Task Manager to shutdown COM Surrogate or dllhost.exe.
- Re-enable the thumbnails.
Process Monitor isn’t the most user-friendly tool, so getting accustomed to it may take a few minutes.
5) Add Com Surrogate to the exclusion list for Data Execution Prevention.
If you’re receiving the notice “COM Surrogate has ceased operating” or other problems with the COM Surrogate process, you should probably add it to the Data Execution Prevention exclusion list.
Follow these steps to do so:
- By hitting Windows Key + S and entering Advanced System Settings in the Search Bar, you may access Advanced System Settings. From the list of options, choose View advanced system settings.
- Click the Settings button in the Performance section.
- Select Data Execution Prevention from the drop-down menu.
- Turn on DEP for all applications and services except those I choose, and then click the Add button.
- Find dllhost.exe in C:WindowsSystem32 (32-bit Windows 10) or C:WindowsSysWOW64 (64-bit Windows 10) and double-click it. Click Open after selecting it.
- To save the changes, click Apply and OK.
Check to see whether the issue has been fixed after making these modifications.
6) Using Command Prompt, re-register dll files
- As an administrator, open Command Prompt. To do so, hit Windows Key + X to bring up the Win + X menu, then choose Command Prompt (Admin) from the drop-down menu. If Command Prompt isn’t accessible, PowerShell (Admin) may be used instead.
- Start Command Prompt and type the following commands. To execute it, hit Enter after each line:
- vbscript.dll regsvr32
- jscript.dll regsvr32
Check whether COM Surrogate difficulties persist after performing these instructions.
This article will teach you how to use Command Prompt like a pro!
7) Look for faults on your hard drive.
If this issue happens when you insert a USB flash drive, it’s a good idea to check for faults on that flash drive. If you don’t have a USB flash drive, you may check for faults on your hard disk:
- Open this PC and look for the drive you want to examine. Choose Properties from the context menu when you right-click it.
- Click the Check button on the Tools tab.
8) Remove any drivers that were recently installed.
If the problem began after you installed a new driver for a particular device, you should uninstall that driver. Follow these methods to get rid of it:
- Open the Device Manager program. Simply press Windows Key + S, put Device Manager into the search box, then choose Device Manager from the results.
- Locate and right-click the freshly installed driver.
- From the menu, choose Uninstall device.
- If this device has a driver software, be sure you tick Delete the driver software for this device. To remove the driver, click the Uninstall button.
- Restart your computer once the driver has been removed.
Check whether the issue persists after your computer has been restarted.
9) Disable thumbnails by switching to List or Details view.
We have noted that COM Surrogate is in responsible of your thumbnails, and you may deactivate thumbnails as indicated in Solution 3 to prevent difficulties.
You may also change the view to List or Details by performing the following:
- Open the File Explorer program.
- Select the List or Details option from the View menu.
Keep in mind that this is only a workaround, although it may be useful in resolving your issue.
10) Delete the TrueImage log file from Acronis.
Acronis True Image is a valuable backup program that enables you to recover your computer in the event of a malfunction. Even while this utility is really helpful, it may sometimes create issues with COM Surrogate.
Users have reported that COM Surrogate consumes a lot of CPU and memory. The Acronis TrueImage log file turned found to be the source of the issue.
The majority of the time, log files provide information about past backups and are totally safe to delete. The problem was totally fixed after deleting the Acronis TrueImage log file.
Keep in mind that you can only use this method if you’re using the Acronis True Image program. If it doesn’t work, you may try any of the other solutions in this post.
11) Download and install VLC Player 64-bit.
COM Surrogate has been blamed for excessive CPU utilization by users. Furthermore, their thumbnails were not being generated. This may be caused by VLC Player, and many users have reported experiencing this issue when running a 32-bit version of VLC on a 64-bit operating system.
Users suggest uninstalling the 32-bit version of VLC and installing the 64-bit version instead to resolve the issue. After that, the issue should be totally fixed, and issues with excessive CPU consumption should be handled as well.
If you’re using another multimedia player, try reinstalling it to see if that fixes the issue.
Because COM Surrogate is a fundamental Windows 10 function, any errors with it might cause small difficulties for users, but the majority of them can be quickly resolved by following our suggestions.
Often, all you need to do is install media codecs, but if that doesn’t work, feel free to try alternative solutions and report back to us in the comments area.
Most Commonly Asked Questions
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The “is com surrogate a virus” is a question that has been asked for a while. This article will answer the question and also provide some solutions to fix the issue.
Frequently Asked Questions
How do I fix COM Surrogate?
A: You need to reinstall your PS4 and make sure that you have not disabled the ability for games to use a 4k monitor. If you still cannot play any game, then contact Sony support using their online chat service or phone line.
How do I fix COM Surrogate has stopped working?
A: If your game is crashing to the desktop everytime it starts, this can be caused by an issue with COM Surrogate. To fix this issue, try deleting any trace of the program from your system directories (usually C:\Windows\System32 and C:\Windows\SysWOW64).
How do I fix COM Surrogate has stopped working Windows 10 64 bit?
A: COM Surrogate is a Microsoft program that can be used to manage other active programs. If this program stops working, then you will need to change some settings on your computer in order for it to function properly again.
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